Frequently Asked Questions
We have a blog post that covers this exact question, read it here.
We have created a complete list of which breeds should be a long & lean. Check if your dog is a Long & Lean.
We have a blog post that covers this exact question, read it here.
We have a blog post that covers this exact question, read it here.
Absolutely! In fact, our customers have reported that our coats work incredibly well with almost every style of harness. We have a blog post that shows your how some owners like you have their coats/leashes, read it here.
We offer a variety of products that help you care for your coat and maintain their waterproofing abilities. View Coat Care Products
We ship to most parts of the world. Please refer to our Shipping Information for more details.
The Chilly Dogs home office does offer pick-ups for local customers however we no longer do fittings in house.
Instead, we suggest reaching out to your local retailer to see if you can bring your pooch into the store to have them fitted for a Chilly Dogs coat in person.
Our retailers have a team of knowledgeable staff and are happy to help you decide on the perfect fit for your dog. Many of the stores have the ability to order in the colour/size you are looking for if they do not have it available.
Please call first to ask as some stores do not have this ability!
Chilly Dogs is an avid supporter of both reputable breeders, breed clubs, and reputable rescues. How do we help?
Chilly Dogs offers discounts on bulk orders. Groups can either pass on the discount, use the discount to save for their own dogs, or re-sell the items at full cost to make a bit of money for the group in need of fundraising.
Chilly Dogs donates all of our unsaleable returns to rescue groups. If you are a rescue group and are looking for used coats to keep your dogs warm this winter, please let us know what sizes you need!
Chilly Dogs donates items for prizes, raffles, or auctions. We know fundraising can be challenging! We select a handful of applications each year that are in need of items to help fundraise.
If any of the above are of interest to you or your group please don't hesitate to reach out to our team at info@chillydogs.ca with a short bio of your rescue/group/club and how you'd like to work with us. We look forward to hearing from you!
Absolutely we do, Check out our Replacement Buckles
Please review our returns & exchanges guidelines over for more information